Case Study Category: ELoGE
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- Awarded Municipalities
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The Project “European Label of Governance Excellence (ELoGE) in Kosovo” is a 1-year project funded by the Council of Europe. The first phase of the project started on the 15th of February until the 30th of November 2021. The project aimed to develop a strong partnership between the Centre of Expertise and ALDA to be of mutual benefit for its respective missions, exchanging practices, disseminating the instruments of evaluation proposed in ELoGE, and raising the competencies of local governments in Kosovo in order to deliver better governance to their citizens.
The ELoGE programme in Kosovo was implemented in four phases:
- Preparation - As is the procedure, in the preparation phase, all the activities were mapped, and the action plan was created in order to better follow the project activities. For better coordination, the project team regularly met. Mapping on experts, municipalities, and different stakeholders was put into place during this period.
- Adaptation - The biggest challenges were adapting the ELoGE materials to the local context, more specifically translating and adapting them to the context of Kosovo*. Using previous experience was useful in this process, due to the similarities of Balkan laws and procedures. Once again the first document that was tackled was the Benchmark, which was translated with the support of the local expert and checked by several linguistic experts.
- Launching Ceremony - The European Label for Governance Excellence was introduced in Kosovo* during the kick-off event organized on the 6th of April 2022 in Pristina.
- Implementation - The self-assessment process for the municipalities in Kosovo* started on the 1st of June 2022. Then 3 separate surveys were prepared, 1 for citizens, 1 for employees of the municipalities, and 1 for councilors. The Surveys were created in Google forms in Albanian, and QR codes were made to ease the distribution. The surveys stayed open until October 2022 to ensure a better data collection. The local experts worked with the ELoGE coordinators to reach the targets.
ELoGE Kosovo involved three target groups of each Municipality:
- Citizens
- Municipalities’ employees
- Members of local councils
Being local support in the territory of Kosovo, ALDA turned to Local Democracy Agency Kosovo, the local partner in Peja. The director of the agency, Shpresa Berisha, was trained as a Local ELoGE expert. A training session for trainers was organized in March and May 2022, where throughout 3 sessions, the local experts were trained in implementation of the ELoGE programme.
- Gjilan
- Gllogoc
- Han i Elezit
- Lipjan
- Mitrovice
- Shtime