Benchmark P7


“There should be efficient, effective and sound administration throughout government and public institutions, involving all public officials, in order to promote the well-being of all those they serve, without discrimination, including through optimising the use of public resources.”

7.1 OUTCOME: Strategic and operational plans shall clearly define objectives and targets within a defined timeframe, optimising the utilisation of available resources in both technical and allocative terms, while promoting efficient coordination across governmental levels in accordance with the principles of local democracy and subsidiarity, thereby guaranteeing the delivery of high-quality services at all levels.

7.2 OUTCOME: Performance management systems are established and executed in alignment with predetermined objectives and targets, while regular internal and external audits are conducted at all administrative levels.

7.3 OUTCOME: Ensure good administration through quality legislation, compliant processes, and accessible offices that specify enforceable rights.

Start to assess your local authority against Principle 7 – Efficient, Effective and Sound Administration